01403 791749 | 07787 556943

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Car Repairs and Car Servicing for Barns Green Customers

As part of our customer-led garage services for clients in Barns Green and the surrounding areas, we have listed some of the frequently-asked questions that we’ve received over the last few months. Whether it’s van repairs, car servicing or car repairs you require more information about, we invite you to read on.

 

 If your question isn’t listed on this page, give us a call and we’ll help you with your query.

 

If I miss my allotted timescale for car servicing, is there a penalty?

No. We understand that these things happen and that life can get in the way of the best laid plans. If you can give us notice that you can’t attend a car servicing appointment, however, it would really help us in planning ur own day and helping other Barns Green customers.

 

Are your car repairs guaranteed?

We guarantee all parts and labour for up to 12 months or 12,000 miles, whichever comes first. As a leading service provider covering Barns Green, we take great pride in our garage services and want you to be 100% satisfied with our workmanship.

 

I have a mistrust of garages after bad work in the past. Why should I trust you?

We’re sorry to hear that. Our own garage services come with a guarantee, as previously said, and we have a loyal client base in Barns Green where as many as 85% of customers have returned to use us for  van repairs or car servicing. We are committed to the Trading Standards Institute Code of Practice. Every member of our team is fully qualified and insured to work on all types of vehicles.

 

Do you recycle used parts?

All old parts are recycled and our eco-friendly policy carries through in everything that we do. Like all good companies offering garage services to customers in Barns Green, we comply with all Environmental Agency requirements at all times.

 

What is the cost of van repairs?

This depends on the work being carried out. For more basic van repairs, work could cost as little as one hour of labour but we’d have to see exactly what’s wrong with your van first. All quotes are provided for free and without obligation. We can arrange a collection from your Barns Green address if needed and deliver your van back afterwards.

 

Do you carry out MOT’s and will you re-test my vehicle if it fails?

Our mechanics carry out MOTs and will undertake car repairs (with your permission) to enable the vehicle to pass an inspection at the second attempt. MOT re-testing is a free service as long as your vehicle is presented again inside our allotted timeframe.

 

For more information about garage services and van repairs for customers in the Barns Green area, call us now on 01403 791749.